This month’s question comes from Bridget… and, in fact, Bridget had a handful of really great questions that Melissa got to provide responses to. Here’s a sampling of what these questions were:
“Is crisis management different from industry to industry?”
“What is the best way to manage controversial issues that spark heated emotion within a subset group of stakeholders?”
“Who should be a part of the issue management team, when an incident doesn’t need to escalate straight through to leadership?”
Do you have a question you’d like me to answer, and are you willing for that discussion to be recorded (in a way that respects your privacy and confidentiality)? If so, click here to set up some one-on-recorded-one time with me.